• Phone: +267 391 9496
  • Plot 64511, Fairgrounds P.O.Box 40551, Gaborone
  • Email: sales@leading-e-markets.com

SUPPORT

Tailor-made service contracts

At Leading Edge Markets, we value our clients and we understand the uniqueness of each client’s needs. Therefore we provide our customers with customized service contracts specific to their needs. Our tailormade service contracts are designed to optimally meet the needs of the client while taking into consideration our client’s budget and equipment performance requirements.

Preventive Maintenance Plans

Because we understand the value and peace of mind that comes with having well maintained and optimally functional equipment, we provide up to date maintenance plans which are set according to equipment specifications and the manufacturer’s protocols. Offered service intervals are dependent on the machine type, usage and manufacturer’s recommendations.

Troubleshooting (Service & Repairs)

Provision of high-quality maintenance and repair services on medical equipment is our core business at Leading Edge Markets. Our team of qualified and experienced engineers and technicians continue our commitment to our founding principle by providing around the clock informed and accurate diagnosis of a wide array of medical equipment.

Quality Assurance

Leading edge Markets has invested in state-of-the-art testing and calibration equipment that are regularly calibrated and maintained. We offer quality assurance tests and calibration services on various medical equipment to ensure that the equipment are fault free and safe to use on patients.

Training

Our principles include ensuring that all our clients are satisfied and competent in the full utilization of the provided equipment. Therefore, we offer training to our clients on all equipment supplied and maintained by LEMS. Training is offered in partnership with equipment manufacturers and it includes both applications and technical training depending on the specific needs of the client.